Technology support appointments are suspended until school returns in August.  If you need support, view the troubleshooting link or email the technology coordinator Email Emily Cockerill.  Chromebooks and chargers must be returned for all 6th and 7th graders, all graduates, and anyone not returning to Pathfinder in the fall.  The school office is open 7:30-3 daily during the summer (except on holidays) to accept device returns. Returns can be dropped off with the Pathfinder office at 900 S. Floyd St. in the Dawson Orman building, enter at door 5.  

My student needs a Chromebook

Fill out the Everyone:1 Device Usage and Agreement form. is required and all JCPS assigned devices must be returned in order to receive a device. Bring those devices and chargers to your pick-up. Make an appointment below.  If you have device from us or a previous school, that will need to be brought to your appointment along with the charger.

My student needs WIFI Internet Access

If you do not have access to WIFI or internet access at home, we can provide your student with a cellular WIFI enabled Chromebook. The district no longer offers WIFI Hotspots.

My Student’s Device Needs Repair

If your student’s device needs repair, please make an appointment below.

Device Support and Pick-Ups BY APPOINTMENT ONLY 

Device dates and times are all on days and times when school is in session BY APPOINTMENT ONLY. If JCPS is Closed for Inclement Weather, Device Support appointments will as be canceled as well.  Pathfinder families will choose an appointment time to come to school to meet with our technology coordinator.  If you cannot get that to work or need support for an appointment, please email the technology coordinator or call/text 485-7823. 

DEVICE PICK-UP OR SUPPORT APPOINTMENT BOOKING HERE

Device Appointment Location 

Pathfinder School of Innovation

900 S. Floyd St., door #5

Map and Directions

Please adhere to JCPS Heath Guidelines and masks may be required.

Pick-up Process

1. Enter Dawson Orman from S. Brook St. or South Floyd St.

2. Park in the parking lot 

3. Walk to door #5 

4. Open the double doors and ring the bell inside.  

5. State your reason for entry and you will be directed to staff to assist with device pick-up.

Student and Family Loaned Device Responsibilities

Please review with your student the proper care and use of their Chromebooks. If devices are intentionally damaged, repeatedly damaged, or lost, families may be charged a fee for the repair or replacement.  

• Proper Care and Use of Loaned Devices

• Pathfinder Device Recovery and Restitution Fee Policy

• JCPS Everyone:1 Device Usage Agreement   -   Agreements Translated

High School Graduates:  When you graduate, please return all borrowed devices and charging cords to Pathfinder.  Returns are accepted Monday - Friday from 7:30-3:30 while school is in session.  Report to door #5, ring the bell, fill out a device return/repair form at the counter and leave the device is the blue device bucket.  A staff member will be at the counter to assist you.

Students Leaving Pathfinder:  If you leave Pathfinder to attend another JCPS school, keep your devices.  They stay with students as long as they are enrolled in a JCPS school.  

If you leave JCPS, move to home school or to another district you must return the borrowed devices and chargers to Pathfinder.  Returns are accepted Monday - Friday from 7:30-3:30 while school is in session.  Report to door #5, ring the bell, fill out a device return/repair form at the counter and leave the device is the blue device bucket.  A staff member will be at the counter to assist you.