Arabic
Kinyarwanda
Nepali
Spanish
Swahili
Language Services
Staff Resources
Top 5 Spoken Languages
Address
Hazelwood Elementary School
1325 Bluegrass Avenue,
Louisville, KY 40215
When facing the building, go to the ramp on your right, marked "OML." Proceed down the ramp to the double doors, ring the bell, ask for Language Services, and wait for assistance.
About Us
The Language Services Department facilitates certified interpretation and document translation. We enhance district communications with JCPS international populations in their native languages.
Interpretation Services (Oral Communication)
Language Services provides four types of interpretation services: in-person, over-the-phone, video remote, and scheduled virtual.
In-Person
In-person interpretating is recommended for lengthy appointments, complex issues, and situations with multiple participants in one location.
Best Practices
Resources
Over-the-Phone (OPI)
Over-the-phone interpreting is recommended for instant access to an audio interpreter (emergencies, parent visit or call, scheduling appointments, etc.)
Best Practices
Resources
Video Remote (VRI)
Video Remote Interpreting is recommended for instant access to a face-to-face interpreter (emergencies, parent visit, impromptu conference, etc.)
Best Practices
Resources
Scheduled Virtual
Scheduled virtual interpreting is recommended for lengthy appointments, complex issues and situations. It offers convenience and accessibility.
Best Practices
Resources
Translation Services (Written Communication)
Language Services facilitates translations of formal communications and forms that are used throughout the district.
Best Practices
Resources
Parent Resources
For school-related matters, parents and families can access language support in three different ways:
Call
To access language support for school-related matters, call your child’s school and say the language you speak in English to the school representative. All JCPS schools and programs are multilingual. They can communicate with you in your preferred language upon request.
Visit
To access language support for school-related matters, go to your child’s school and show your “I Speak” card or simply say your language in English. All JCPS schools and programs are multilingual. They can communicate with you in your preferred language upon request.
Note
To access language support for school-related matters, send a note to your child’s teacher in your preferred language. The teacher will call you to learn about the nature of the note.
Please see the list of JCPS schools and contact information here.
General Information
In 2021-2022, JCPS adopted policy 08.1348 Certified Oral and Written Language Support. This requires certified interpreters and translators for formal communication (not daily student/employee work) with JCPS's international communities, like parents visiting schools/central office, making phone calls, and holding parent-teacher conferences.
Language Services office provides certified interpretation and document translation services in compliance with JCBE policy 08.1348. We offer comprehensive language support for all forms of communication with JCPS international populations.
Language Services follows JCBE policy 08.1348 by using certified interpreters and translators network of contracted interpreters and translators trained and assessed for proficiency and who adhere to the JCPS Confidentiality Statement.